Need help? We answer your questions!

For the latest travel advice from the Foreign & Commonwealth Office, visit: www.gov.uk/foreign-travel-advice.

All of the information related to your Club Med holiday (booking, electronic flight ticket, transportation etc.) is sent to you via email in the form of a sales contract once you have made the booking. In the event of a change in any information related to your travel documents, a new document will be sent to you.

If your booking includes flights, please have the documents with you when travelling, and present it at check-in, along with your valid travel documents (passport or identity card depending on the destination) so that the airline can issue your boarding pass.

If you require additional information or further assistance, please don't hesitate to reach out to us at 03453 67 67 67, or alternatively, you can send an email to back.office.uk@clubmed.com.

If you can't login with your email address, try using your G.M number instead. You can find your G.M number on your: Sales contract, confirmation of reservation, request of payment for your stay, but also on the documents sent when you add an option.

Your G.M Number is also known as: Membership Number or Client Number

Please note if you are getting an error message trying to login to your account it could be that your email address is linked to more than one G.M Number. In this case please do contact us to help resolve this issue.

If you require additional information or further assistance, please don't hesitate to reach out to us at 03453 67 67 67, or alternatively, you can send an email to back.office.uk@clubmed.com.

We invite you to call us for any changes that need to be made to a reservations at 03453 67 67 67, or alternatively, you can send an email to back.office.uk@clubmed.com. Please note fees may apply. Find out more on our booking conditions here.

If you made your booking via a travel agency, please contact them for any changes to reservations.

We invite you to call us if you wish to make changes to your reservation. Please note fees may apply for changes made to the reservation. Find out more by reading the booking conditions here.

If you made your booking via a travel agency, please contact them for any changes to reservations.

If you require additional information or further assistance, please don't hesitate to reach out to us at 03453 67 67 67, or alternatively, you can send an email to back.office.uk@clubmed.com.

We invite you to call us for any changes that need to be made to a reservation at 03453 67 67 67, or alternatively, you can send an email to back.office.uk@clubmed.com. Please note fees may apply. Find out more on our booking conditions here.

If you made your booking via a travel agency, please contact them for any changes to reservations.