We are a 10+ Club Med vacation family so this review is based on comparisons to other properties and experiences.
First, the Club is very well run by the current CDV, Theo, who is everywhere all at once, as the best CDVs are. He greeted when we arrived and came onto the bus to say goodbye when we left. We saw him at the beach everyday and chatted with him everyday. When the CDV roams around the staff notices. Comparison is last ur at Columbus Isle where we he CDV was nowhere to be seen and the GOs were apathetic.
Yes, it is a long bus ride to the property. Can’t sugar cost this. The roads are not like our highways and road bumps and two lane roads mean you aren’t traveling particularly fast. There are about to be 4 more hotels in the area so this may change in time.
Beach— lovely. You can walk for miles in either direction. Water is calm. Plentiful shade — wooden structures are used with palm trees rather than umbrellas. We were there during a busy school holiday week and we had little trouble getting a spot. Beachbar — 2 of them.
Main pool is fine as these things go. Always hard to find a seat because families camp out there since the bar is there as well as the snack shack. Aqua gym was fine but I was happy to run away from the babies the minute it was done.
Zen pool is off by itself away from the ocean so we spent little time there once we got into our ocean groove. Did have the best drinks there though.
Room— best one I have been in at a Club. We stayed in the Emerald Jungle area and really appreciated the wooden flooring, rainshower, and closet space. So glad CM has upped their in room tea and coffee game. One thing - minor- the toilet is a separate room so you need to touch a door handle to keave it and walk to the rest of the bathroom to wash your hands. Also the light is motion sensitive and ours was in a short timer. Was in the dark frequently. For the future we would not stay in the Zen area. The rooms closer to the beach had balconies with loungers and views. We had two chairs and a view of the encroaching jungle.
Dining was good. Always a variety like other Clubs. I’d say the breads and desserts were not as good as Cancun or Columbus Isle. Lots of raw fish offerings everyday — not for me! And I was overall disappointed that more local cuisine was not offered. I miss food theme nights! OHHH coffee bar is a serious plus. Really loves getting icy mochas.
I was super worried about ice cubes and fresh fruit but was absolutely fine. Didn’t chance the salad bar. Bottled water for teeth brushing for sure.
Crowd was a mix of French and Americans from what we could tell. Seemed a more upscale crowd than other Caribbean/Mexico locations.
Fitness classes were plentiful. The yoga palapa is the nicest I have been in, up in the trees. Tennis instruction was fine—suffered from folks selecting a more advanced class than they should have so we were definitely overcrowded. One instructor did the bare minimum (and that’s who I had that week) so it felt more like a cardio class than tennis instruction but we made up for it with some serious family pickleball on the courts.
I think this is a great property and look forward to a return trip. If you have been to Cancun or Punta Cana and want something nicer choose Miches.