Bintan Island Indonesia

Our second visit to Club Med Bintan was just as magical as the first, and certainly won't be our last. The stunning location and comfortable accommodations are wonderful, but it's the staff's dedication and warmth that truly make this place special.

We traveled with friends, seeking a rejuvenating holiday, and that's exactly what we experienced. While Club Med Bintan is perfect for families, it also offers an escape suitable for adults.
The nightly shows were spectacular, featuring incredible dancing, singing, and aerial acrobatics. The "Revival" show was a standout, filled with humor and entertainment for all.

Our room attendant delighted us daily with adorable towel animals and impeccable cleanliness. The bar staff, especially Lucky, Lia, and Joni, crafted our favorite cocktails and were always friendly and attentive.
The culinary team, both in the front of house and back of house, led by Azizul, impressed us with a diverse array of gourmet meals available from morning until night. We never went hungry and savored every bite.

A memorable moment was witnessing the staff's teamwork during a sudden thunderstorm. Everyone, from bar staff to trapeze artists, pitched in to swiftly relocate an outdoor dining setup, showcasing the resort's incredible spirit.

The Chief of Village (Hotel Manager) was omnipresent, ensuring everything ran smoothly and engaging with guests. His enthusiasm and humor during the shows added to the fun, and it was clear the staff admired him greatly.

Club Med Bintan is a gem that the brand can be proud of. If you're looking for a relaxing and enjoyable holiday, this resort is a fantastic choice.

Was one of the best holidays I have ever had. I was well looked after. G.O’s have such great energy!!

Club Med Bintan has the best atmosphere, food and service of the 7 Club Med resorts I have stayed at in the past year.
I had a personal greeting at Singapore's Changi Airport then had a 20 minute transfer to the Bintan Ferry Terminal for a 45 minute ferry to Bintan Island and finally a short shuttle to the resort.
Momo greeted me at the resort and I was introduced to some to the Management team, CDV, Julien, F&B Ravi and Restaurant Manager Azizul. Momo then gave me the tour of the resort and showed me to my room and joined me for lunch to ensure that I would have a wonderful stay.
FD team with Berta, Rosie, Pram, Cintya and Mandy were all very friendly!
I then ran into Mitch from Land Sports who remembered me from when we first met in Club Med Ixtapa in 2022.
On day 2, I met Bian the dedicated tennis instructor who worked hard to improve my game and went out of his way to my stay memorable.
F&B Ravi ensured that all my food desires to satiated to the extent that he even specially ordered mangoes for me! Talk about going above and beyond.
Executive Chef Ahmed always greeted me and his culinary team prepared some of the best meals I have had at any Club Med.
Rajiev the cook at the Indian Food station prepared me special dishes because I am lactose intolerant. His Aloo Paratha are best I have ever had!
Restaurant Manager Azizul always checked in on me to make sure everything was to my satisfaction. He even surprised me with a special seafood food platter when I had dinner at the specialty restaurant.
Other restaurant staff worthy of mention; Boim, Kerry, Nur and Tiara.
The Spa is a tranquil oasis at the end of the resort and I had a relaxing massage with Agnes.
Manu, Sports Manager, oversees many of the activities at the resort along with Athena.
Shaam at Watersports was very friendly, outgoing and a delight to meet.
The Beach is beautiful with plenty of lounge chairs with Palapas and I never had to wait for an empty one.
Hasan a bartender at the well stocked beach bar was very friendly and helpful. This bar also serves late night snacks!
The dinner by the pool events were very entertaining with circus, dance and musical routines. Richie the choreographer definitely did a great job with all the entertainers.
Rere was a tour de force in the evenings with her singing! Plus she doubled as the Family Manager in the daytime. So much energy!!
Vita at the boutique was a joy and very helpful. Only suggestion would be that the Boutique carry postcards and stamps for guests who want to share their stay at this beautiful resort with friends and family back home!

Dear Azizul and team,

I just wanted to extend my heartfelt thanks for the outstanding service you provided during our stay at Club Med Bintan. Your kindness, attentiveness, and genuine care made our dining experience truly memorable.

I especially appreciate the special effort you put into catering food for our 9-month-old baby. It meant so much to us as parents, and your thoughtful gesture made our trip all the more comfortable and enjoyable.

Thank you once again for going above and beyond — your professionalism and warmth truly stood out. Wishing you all the best, and I hope many more guests get to experience the same level of care that we did with you.