Beidahu China

The service and experience are outstanding. Everyone is very enthusiastic, creating a large family atmosphere. Each customer receives special attention. The dining options are diverse and complemented by attentive service. 🤍🤍🤍🤍

We loved our ski holiday at Club Med Bedaihu! Coming from Australia and not speaking any Mandarin, we were a bit worried before arriving but everyone made us feel so welcome. Candy explained the whole process and was so helpful. Candy was also a life saver when we left some important things behind. She organised for this to be urgently sent to us. We are so grateful for this excellent customer service.
The staff always found an English speaker to assist us. Harrison, the CDV, was very warm and friendly and present throughout the day with a warm smile. The bedroom was very comfortable and cleaning was spotless. What makes it a fantastic holiday for me is when I don’t have to cook and the food at the restaurant was wonderful. There was a lot of choice with Western and Chinese food. We all loved the beef Wellington. The restaurant staff were excellent in particular Leon and Allison. The bar staff were excellent as well and we enjoyed the cocktails. I had 2 very relaxing massages at the spa, thank you Annie. The ski slopes are literally just outside the hotel and the slopes were great. We rented the ski equipment from Club Med and it was great quality but you can get it cheaper at another rental in the ski hall but you probably need to speak Mandarin. Shoutout to Fran, Dave and Amit who were wonderful ski instructors. As we don’t speak Mandarin we asked for English speaking instructors but as there are not many, they cannot always guarantee it but worth asking. You need to try the onsen across the street which is included in the price. Thank you to Alan and his team for organising stemless transport to and from the airport.

My 9 year old boy and I arrived at Beidahu on 1 January and departed on 6 January. The stay was very pleasant for us. The amenities at Beidahu are great with lots of good slopes for different levels of skiers and snow boarders. Special shoutout to Jacky, the Manager at Club Med and Bambi, the snow board instructor for my son. They went overboard to provide us with the most amazing services and we can feel the love and care they have for their guests and children. My son and I was the best vacation, and my son said that he would love coming back for an annual visit, and would love to have Bambi as his instructor in his future visits. ❤️