General Terms & Sales Conditions
T&C as of Oct. 10, 2025 > (PDF file)
Specific T&C for Club Med 2 cruises > (PDF) valid as of Oct. 14, 2024)
Parental authorization to leave the country for unaccompanied minors > (PDF)
Terms & conditions | Club Med
Booking conditions
General T&C, specific conditions for Last Minute bookings, Great Members loyalty programme, travel insurance and more...
1 - Booking Conditions
T&C for Last Minute offers
2 - Ecran Total Travel insurance
Ecran Total travel insurance with AXA
SEE THE PDF >
Last updated: Nov. 26, 2024
In-Resort assistance, included with International SOS
Declaration of claims with AXA
Make a claim with AXA easily and quickly online. Click here to submit your claim >
- Prepare all the documents required by your insurance and complete the form.
- After creating the complaint, you will receive a confirmation by e-mail
- AXA will review all information provided.
- If everything is correct, you will receive the resolution of the complaint.
3 - Great Members
Terms & Conditions of our loyalty programme
Click here (PDF file) >
As of August 23rd, 2024
Member gets member - sponsorship advantages
Ambassador programme T&C >
As of Nov. 14, 2023
4 - Other offers
Honeymoon Offer
Non skier non hiker discount
"Kids stay free" Family Offer
More about Club Med
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